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Cyclestore Careers

Career Opportunities Available

In store Customer Service Advisor
Warehouse Operative

In store Customer Service Advisor

The Cycle Centre is looking to recruit an experienced Customer Service Adviser to work in our store based in Congleton, Cheshire. The ideal candidate will be somebody with a passion for cycling, has good attention to detail, excellent communication and people skills.

Us

The Cycle Centre is a long standing local bike shop that is the ‘touch and feel’ side to its website, Cyclestore.co.uk. It has been trading for over 25 years and stocks some of the best and current brands.
After recent growth, a store expansion and the offering of Retul Bike Fitting, there is an opportunity to join our team.

The Role

  • Offering excellent service to customers face to face and over email/phone
  • Advising on bikes, equipment and services offered by all areas of the business
  • Ensuring the store is well presented, clean, tidy and well stocked
  • Loading and unloading delivery vehicles
  • Customer order processing
  • Keeping accurate stock records
  • Using the in store EPOS system
  • Liaising and communicating with members of the organisation at all levels
  • Compliance with company Health and Safety policy and procedures
  • Plus other roles within the scope of the role

You

  • You’ll have strong attention to detail with a helpful and proactive attitude
  • You’ll have a strong interest in cycling with a willingness to learn more
  • You’ll be organised, resourceful and able to work efficiently both alone and as part of the team.
  • You will have excellent communication skills with the ability to converse to all demographics.
  • Computer Literate.
  • Good time keeper.
  • Interest in bicycles
  • Any experience of bike maintenance is an advantage

Details

  • 16-39 hours per week (Part-time/Full-Time, Monday to Saturday)
  • 21 holidays per annum (+ bank holidays)
  • Competitive salary

To Apply

Email CVs to careers@cyclestore.co.uk before the 16th of April 2018 or drop your CV into the store, please confirm your ideal number of working hours a week.

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Warehouse Operative

Cyclestore are looking to recruit a Warehouse Operative to work in our dispatch team picking/packing orders.
We’re looking for somebody that is enthusiastic about cycling, has good attention to detail and a good grasp of
the English language.

Us

Born out of an independent cycle shop in Congleton, Cyclestore has grown to become a £multi-million online
retailer of over 25,000 product ranges, shipping orders globally.
After re-evaluating our marketing last year, 2016-17 was a record year for Cyclestore, with 2018 forecast to be
even bigger.

The Role

  • Daily accurate picking/packing of orders
  • Dispatch of orders
  • Booking stock onto the warehouse
  • Loading and unloading delivery vehicles
  • Keeping the warehouse area tidy
  • Using and navigating our bespoke business system
  • Liaising and communicating with members of the organisation at all levels
  • Compliance with company Health and Safety policy and procedures
  • Plus other roles • within the scope of the role

You

  • You’ll have strong attention to detail
  • You’ll have a strong interest in cycling with a willingness to learn more.
  • You’ll be organised, resourceful and able to work efficiently both alone and as part of the team.
  • Computer Literate.
  • Good time keeper.
  • Interest in bicycles
  • A good knowledge of bike maintenance/repair is an advantage

Progression Opportunity

We are continually entering new geographic markets and increasing our investment in these countries. As this
grows further, there will be an opportunity to grow within the company as its roles/requirements develop.

Location

The role is based at the warehouse/offices in Congleton.

Details

  • 40 hours per week (Monday to Friday)
  • 21 holidays per annum (+ bank holidays)
  • Competitive salary

To Apply

Email CVs to careers@cyclestore.co.uk before 3rd of April 2018.

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